Sona 10 Privacy Policy — Our Commitment to Protecting Your Data

sona 10 (https://sona10.biz) is a trusted online gaming platform for players in Bangladesh. We believe you should have full control over your personal data. That's why sona 10This Privacy Policy of - is built on a foundation of transparency and trust.

This Privacy Policy explains how sona 10 How your data is collected, how it is used, who it is shared with, and how it is kept secure. By using our platform, you agree to this Privacy Policy.

This policy may be updated from time to time. You will be notified by email of any changes, and the "Last Updated" date at the top of the page will be revised accordingly.

sona 10 Data is collected in two main ways — information you provide directly, and information collected automatically while you use the platform.

Information Provided Directly:

• Full name, date of birth, and nationality
• Email Address & Mobile Number
• Residential Address
• National ID or passport number (for KYC verification)
• Mobile Banking Account Details (bKash, Nagad, Rocket)
• Messages and information provided when contacting support

Automatically Collected Information:

• IP Address & Device Type
• Browser Type & Language Settings
• Time spent on the platform and pages visited
• Gaming History & Betting Data
• Login time & logout time
• Cookies & Local Storage Data

sona 10 Your data is used only for specific, legitimate purposes. It is never used for anything unrelated to those purposes.

sona 10 Never sells your data to third parties for advertising purposes. You can opt out of promotional messages at any time.

sona 10 The website uses cookies — small text files stored in your browser. They are used to enhance your experience and ensure the platform functions properly.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your language preferences and settings.
• Analytics Cookies: To review platform usage and drive improvements.
• Marketing Cookies: To show relevant promotions — your consent is required.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect sona 10- some features may not function properly.

sona 10 Does not sell or rent your personal data. However, limited information may be shared with trusted third parties where necessary to operate our services:

• Payment Processors: bKash, Nagad, Rocket — to process transactions.
• Identity Verification Agencies: To complete the KYC process.
• Game Providers: Only the minimum data necessary to operate games.
• Legal Authorities: Under court order or legal obligation.
• Anti-Fraud Agencies: To prevent fraud and money laundering.

In the event of a business merger or acquisition, your data may be transferred to the new owner, and you will be notified in advance.

sona 10 Industry-leading technology is used to protect your data. Our security framework operates on multiple layers:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Database Encryption: Stored data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall & DDoS Protection: To prevent unauthorized access.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Access Control: Only authorized personnel have access to specific data.
• 24/7 Monitoring: Real-time monitoring of system activity.

Please note, however, that no method of transmission over the internet is 100% secure. Keep your account password strong and never share it with anyone. If you notice any suspicious activity, immediately sona 10 Please notify our support team.

sona 10 Your data is not retained beyond what is necessary. Specific retention periods are defined for each data type:

• Account Information: 5 years after account closure (as required by law).
• Transaction Details: 7 years, as required by financial regulations.
• KYC Documents: 5 years after account closure.
• Gaming History: For the full duration of the active account + 3 years.
• Support Contact: 2 years from the date of last contact.
• Marketing Data: Deleted immediately upon opt-out.

Once the retention period expires, data is securely deleted or anonymized so that you can no longer be identified.

sona 10While using -'s platform, you have the following rights over your data. To exercise any of these rights, please contact our support team:

• Right to Know: You can find out exactly what data we hold about you.
• Right to Rectification: You may request correction of any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
• Data Portability: You may receive your data in a readable, portable format.
• Right to Object: You may object to receiving marketing communications.
• Withdrawal of Consent: You may withdraw your consent at any time.

sona 10 Strictly prohibits the use of the platform by anyone under the age of 18. We do not knowingly collect or store data from minors.

• Age verification is mandatory at the time of registration.
• Accounts suspected of belonging to minors are not activated without KYC verification.
• Any minor's data collected inadvertently is deleted immediately.
• Parents can report concerns about a minor's account.

Your Child sona 10If you suspect an account at - has been opened without your knowledge, please contact support@sona10.bizto get in touch.

If you have any questions, complaints, or wish to exercise your rights regarding this Privacy Policy sona 10Contact us at:

• Email: support@sona10.biz
• Live Chat: Always available in the bottom-right corner of the website.
• Support Hours: 24 hours a day, 7 days a week.
• Response Time: Usually within 24–48 hours.

We take all privacy-related requests seriously. If your complaint remains unresolved, you have the right to escalate it to the relevant regulatory authority.